Ratings & Reviews
Resident Reviews
|Recommended: YesI’m new….. — Everyone is nice - having no problems - University Landing staff is great - Joey B-204
I hope there are some social events so I can get to know my new neighbors…..
response from property -Thank you for your wonderful feedback, Joey! We're thrilled to hear you're enjoying your time at University Landing and that our staff has made a positive impression. We’re always looking for ways to bring the community together, and we’ll definitely keep social events in mind to help you connect with your neighbors. Stay tuned for upcoming events!
|Recommended: NoMajor Issues — My cashiers check was lost, they charge me more that the lease aggreed amount. Utilities were way more that said. Fees are outrageous
We’re truly sorry to hear about your experience and we appreciate you bringing these concerns to our attention. It’s important to us that all aspects of your stay are clear and accurate, and we apologize for any confusion regarding the cashiers check, billing, and utilities. We would love the opportunity to look into these issues and work toward a resolution. Please contact us directly so we can address everything and ensure we can correct any discrepancies. Thank you for your feedback, and we hope to make things right for you.
|Recommended: YesReview — Everything is pretty solid maintenance wise. There are a couple common areas with broken or worn out spots, but nothing catastrophic. The biggest problem is that on move in I asked about a parking pass and was told they were completely sold out so I would not be able to park where I lived unless I could find street parking. Of course, when I look outside there are plenty of available parking spaces so there must be some management issue with the parking passes.
Thank you for sharing your feedback! We’re glad to hear that maintenance has been solid overall. We apologize for the confusion regarding the parking pass situation and understand how frustrating that can be. We’ll be looking into this issue to ensure better communication and availability moving forward. If you have any immediate concerns or need assistance, please don’t hesitate to reach out to us directly. We appreciate your patience and are committed to making your experience even better.
|Recommended: YesAniya helped me and was so kind and helpful with everything I needed Would def recommend her
Thank you so much for your kind words! We're thrilled to hear that Aniya was so helpful and kind during your experience. We’ll be sure to share your feedback with her—she’ll be happy to know she made a positive impact!
|Recommended: YesThe best aparment living — The best apartment living
Thank you for sharing your thoughts! We’re committed to providing the best apartment living experience for all our residents. If there’s anything we can do to enhance your stay or if you have any feedback, feel free to reach out—we’re here to help!
We’re glad to have you as part of our community!
|Recommended: NoReview — Takes multiple days and even weeks to fix things. If your A C goes out good luck getting that fixed.
Thank you for sharing your feedback. We understand how frustrating it can be when things break down, especially with something as important as the air conditioning. We're truly sorry for the delays you've experienced. We're constantly working to improve our response times, and your experience highlights an area where we can do better. We appreciate your patience, and we'll take your comments to heart as we continue to improve our service. If you ever need assistance again, please don't hesitate to reach out directly, and we'll do our best to address any issues more swiftly.
|Recommended: NoAbsolutely awful only here for my friends — my tub was clogged the day i moved in until the very end of august. it was filled to the top with water and i couldn’t shower in my shower at all. my room is infested with bugs because when i moved in my window was duck taped and it still is they have yet to fix it and i have to sleep with bugs all in my bed. LITERALLY it’s awful.
Thank you for sharing your experience. We are truly sorry to hear about the issues you've faced with the tub and the condition of your window. We understand how frustrating it must have been to not have a functioning shower or a comfortable living space due to the bugs. Please know this is not the standard we aim for, and we sincerely apologize for the inconvenience. We are addressing your concerns with our maintenance team to ensure these issues are resolved promptly. If you’re still experiencing any problems, please reach out to us directly so we can take immediate action. Your comfort and satisfaction are important to us, and we appreciate your patience as we work to improve.
|Recommended: NoHorrible. Genuinely horrible to deal with anyone on staff, or contact any kind of manager or owner. They refuse to acknowledge anything wrong with the living conditions even when presented with photographic evidence of water damage, smoke damage, possible mold, holes in doors and walls, etc. Couldn't wish worse on these people because they obviously hate their residences or potential residents. If I could give a negative score i would.
We sincerely apologize for the experience you've had and are deeply sorry to hear about the issues you’ve encountered. Your feedback is concerning, and it’s clear that we have failed to meet your expectations. We want to assure you that we take these matters seriously, and it’s never our intention to dismiss the concerns of our residents. We would like to resolve the issues you've mentioned and investigate further. Please reach out to us directly so we can address these concerns and work toward a solution. Your comfort and satisfaction are extremely important to us, and we truly appreciate you bringing this to our attention.
|Recommended: YesNot bad but not the best — The people cool but the office lazy, trash and stuff in hallways for weeks
Thank you for your feedback. We're glad to hear you’ve had a positive experience with the people, but we’re sorry to learn about the issues you've faced with the office and maintenance. It’s unacceptable for trash and other items to remain in hallways for extended periods, and we’re working to address this to ensure it doesn’t happen again. We truly appreciate you bringing this to our attention, and we’ll take steps to improve the cleanliness and responsiveness of our team. Please don't hesitate to reach out if you have any further concerns!
|Recommended: YesGood place — I have a nice view and everyone is always so nice and helpful Only complaint is lack of parking.
Dear Madelyn,
Thank you for sharing your experience! We're glad to hear you enjoy the view and appreciate the helpfulness of everyone here. We understand that parking can be a challenge and appreciate your feedback on that. We're always looking for ways to improve, and your input helps us work towards making University Landing an even better place. If there's anything else we can assist you with, please don't hesitate to reach out!
|Recommended: YesMy first apartment — I never lived on my own before and University Landing was able to make it possible. Staff is really friendly and honest.
|Recommended: YesGreat apartment — I like living here
|Recommended: YesWent it for a tour and everyone was very very nice and welcoming
Madisyn, we are happy to hear you had a great experience with our team!
|Recommended: YesN a — N a
|Recommended: YesNice place to live — I love all the things you do like thanksgiving dinner free donuts and other things
Antoinette, we're happy to hear that you're enjoying your time with us! Providing a comfortable and welcoming living experience for our residents is our top priority. Thank you for sharing your insight and for being a part of our community!
